Affordable, tailored support services

We appreciate that IT is likely to be a vital part of your business, but that there aren’t always the resources available to have an in house IT team on hand.

 

We also realise that there can be a fine balance between service and cost, which is why we always strive to offer an unbeatable level of service, without breaking the bank and whilst we unfortunately can’t offer our services for free, we do offer a range of flexible support and payment options to make sure that our service package works for you.

Managed support services

We provide tailored managed support service contracts for businesses of all shapes and sizes, we understand that no two businesses are the same so we take time to sit down and discuss your requirements and design a package around you. 

 

Our managed support services include onsite, remote and helpdesk support for all or some of your IT devices depending on your requirements. There is no minimum or maximum number of devices that we will support for you.

 

Our managed support services include the following

  •   Telephone help desk support
  •   Remote workstation, tablet and server support
  •   Onsite workstation, tablet and server support
  •   Network equipment and printer support
  •   Pro-active system monitoring
  •   Preventative system maintenance
  •   Cloud and local backup monitoring and administration
  •   Managed and monitored Internet security including anti-SPAM protection
  •   Administration of Windows 2008-2012 servers
  •   Administration of Office 365 and online services
  •   Administration of Active directory and Microsoft Exchange Server
  •   3rd party management
  •   Patch and update management
  •   Annual I.T. hardware and software audits
  •   Annual device servicing
  •   I.T. Procurement and consultancy
  •   30 day credit account on purchased hardware and software
  •   Priority over non-managed support clients

 

 

Break fix support services

We provide a simple ad-hoc break fix support service for businesses that have between 1-15 employee's and are located within a 15 mile radius of the Lichfield area.

 

Once registered just call or email us when you need help! We provide telephone, remote and onsite support for all of your supported IT devices at an affordable hourly rate. 

 

IT Solutions & Services

Blue Footprint Ltd can help! Call our friendly team of experts now on: 01543 721 001

Or alternatively fill out our contact form, and we will endeavour to get back to you as soon as possible.

Office Hours

Monday to Friday: 8:30am to 17:00pm

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